Last Updated: March 2022
Thank you for choosing to be part of our community at Turtle Technologies, Inc. ("Company", "we", "us", "our"). The Company understands and appreciates that users are concerned about their privacy and about the confidentiality and security of information we may obtain about them online. We want you to understand the steps we have taken to safeguard the information we receive when you visit our website https://www.turtleos.com/ (the "Website"), use our mobile application (the "App") and/or use any of our services (collectively, with the Website and App, the "Services").
1. What information do we collect?
We collect personal information that you voluntarily provide to us in several ways from different parts of the Services, including when you (i) register to use the Services, (ii) participate in and use the Services and (iii) otherwise when you contact us.
The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make and the products and features you use. The personal information we collect may include the following:
(1) Personal Information Provided by You
(2) Information automatically collected
We automatically collect certain information when you visit, use or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes. The information that is automatically collected includes:
(3) Information collected through our App
If you use our App, we also collect the following information:
The information collected through our App is primarily for the maintenance of the security and operation of our App, for troubleshooting and for our internal analytics and reporting purposes.
2. How do we use your information?
We use personal information collected via our Services for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. It is important to stress that we do not sell your data.
We use the information we collect or receive:
3. Will your information be shared with anyone?
We may process or share your data that we hold based on the following legal basis:
More specifically, we may need to process your data or share your personal information in the following situations:
What Are Cookies?
In addition, cookies may also be used for supplementary purposes, meaning that when we use certain cookies, such cookies are not used in a way that is necessary for the functioning of our Services. We will seek your consent to place such cookies on your device whenever using such cookies are required by laws. Where required by applicable law, we will obtain your consent before we place any cookies on your device that are not strictly necessary for the functioning of our Services.
How First Party Cookies Are Different from Third Party Cookies?
First party cookies means the cookies that we set and place on your device for using or accessing our Services. As to third party cookies, those are the cookies that enable third party features or functionality to be provided on or through our Services, such as advertising.
Why Cookies are Used for Our Services?
We use first party cookies to ensure the operation, efficiency and availability of our Services. We thus deem such first party cookies as the necessary component for our rendering of Services. On the other hand, other first and third party cookies allow us to understand the interests of the users and help us improve the Services. Below you can find details of the cookies that we use in connection with our Services:
What About Other Tracking Technologies, Like Web Beacons?
In general, tools other than cookies might also be used to recognize or track visitors to a website. Certain technologies like web beacons (also called "tracking pixels" or "clear gifs") are often used for tracking purposes. Such technologies are tiny graphics files that contain a unique identifier, by which a website can ascertain its visitors when the visitors use the website or open an e-mail sent by the website. The tracking technologies are mostly used for following purposes: (i) to monitor the traffic patterns of users, (ii) to ascertain whether the user comes from an online advertisement which is shown on a third-party website, (iii) to deliver or communicate with cookies, (iv) to assess e-mail marketing activities, or (v) to improve website performance. These technologies generally require cookies in order to function properly, so any rejection or blocking of cookies might impair the functionality of such technologies.
How do We Use Google Analytics for Our Services?
We use Google Analytics to assess how our Website and App are used by our users. In general, Google Analytics would place first party performance and targeting cookies through our Website or App so that it could recognize such cookies when you visit or access other websites or applications. Google Analytics’ first party performance and targeting cookies will generate your activities or personal information (such as your IP address), and such information, once generated, will be transmitted to and stored by Google on its servers located in the United States. Google will compile the information collected through those cookies and provide a report to us describing your use of our Website or App or other activities associated with such use.
How Can I Control Cookies?
You can decide whether to accept or reject certain or all cookies by changing your web browser settings. In general, you can find out what cookies are placed on your device and delete or block them with the control features provided by browsers. If you choose to delete or block some or all of the cookies placed on your device, you may still use our Website or App, but our Services might be restricted due to such rejection or blocking. Additionally, your preference will be lost when cookies are deleted or rejected, and such loss of saved preference would include your preference to opt-out from cookies because opting out would require an opt-out cookies to function properly. For more information on how to delete or block cookies, please visit your browser’s help menu.
How Often Will You Update This Cookie Notice?
5. How do we handle your social logins?
Our Services offers you the ability to register and login using your third-party social media account details (e.g., your Google or Apple account). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile Information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friends list, profile picture as well as other information you choose to make public on such social media platform
6. Is your information transferred internationally?
We may transfer, store, and process your information in countries other than your own.
Our servers are located in the United States. If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information in other countries.
7. How long do we keep your information?
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
8. How do we keep your information safe?
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.
9. Do we collect information from minors?
We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at firstname.lastname@example.org.
10. Your privacy rights and GDPR notice
(1) General Rights
If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of the processing before its withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
(2) GDPR Notice
This section is for people who are located in the European Economic Area (“EEA”). Our processing of personal data of people who are in the EEA is governed by the General Data Protection Regulation (the “GDPR”), and GDPR requires us to provide certain information to you about your personal data.
We are the data controller for the Services, including our App and Website.
Purpose of Processing Your Information
Legal Basis for Processing Your Information
We process your personal information on the basis of consent, which you may withdraw anytime by contacting us at email@example.com. We may also process personal information on other bases permitted by the GDPR and applicable laws, such as when the processing is necessary for complying with certain legal or regulatory obligations.
Categories of Personal Information
We will process the information that you voluntarily provide with us. The information may include, without limitations, your name, business title, name of employer, email address, country, and telephone number. We will also collect and process information through cookies, but we will seek your consent when placing cookies that are not strictly necessary for our Services, and you can revoke your consent at any time by contacting us at firstname.lastname@example.org.
Who Might Receive Your Personal Information
We work with third party service providers to operate, maintain or manage our Services. We have entered into contracts with the third party service provider to covenant that what they can do with your personal information should be compliant with applicable laws. If you would like specific information about the third party service provider with whom we share your information, please contact us at email@example.com and we will provide that information to you.
Transfers of Personal Information Outside of EEA
We are based in the United States of America. When you provide personal information to us, we request your consent to transfer that personal information to the USA. We will safeguard your personal information by treating it in accordance with this GDPR privacy notice. We will take adequate steps to protect your privacy and implement reasonable security measures to protect your personal information in storage.
How Long We Retain Your Personal Information
What Are Your Rights
You have the rights (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. Your rights may be subject to certain limitations under the GDPR. If you wish to exercise the rights listed in this paragraph, or if you have any concerns about our processing of your personal data, please contact us at firstname.lastname@example.org. We will consider and act upon any request in accordance with applicable data protection laws.
Filing a Complaint
If you are a resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: http://ec.europa.eu/justice/data- protection/bodies/authorities/index_en.htm.
If you are a resident in Switzerland, the contact details for the data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html.
No Obligations to Provide Personal Information
You are under no statutory or contractual obligations to provide personal information to us.
11. Controls for do-not-track features
12. Do California residents have specific privacy rights?
Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.
(1) Rights to Access Your Personal Information, Know What Personal Information We Collect and with Whom We Share
California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about (i) what information we collected from you, and (ii) categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please contact us at email@example.com. We will respond to your request as promptly as we can.
(2) Right to Deletion
Unless a certain exception exists, you have the right to request deletion of your personal information. Examples of exceptions include when the information is required for us to (i) meet legal obligations, (ii) detect fraud, (iii) investigate violation of the terms and conditions of our Services, or (iii) fix security issues, We will delete your personal information upon your request and within a reasonable period of time unless an exception applies. We will direct our service providers to delete your personal information if you so request.
Whenever you make a request to exercise your rights, we will not hold it against you.
(4) Rights for Users under 18 Years of Age
If you are under 18 years of age, reside in California, and have a registered account with a Service, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us at firstname.lastname@example.org, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g. backups, etc.).
13. Do we make updates to this notice?
Yes, we will update this notice as necessary to stay compliant with relevant laws.
14. How can you contact us about this notice?
If you have questions or comments about this notice, you may email us at email@example.com.
15. How can you review, update, or delete the data we collect from you?
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please visit: firstname.lastname@example.org. We will respond to your request within 30 days.
Any questions? Contact support@turtleOS.com.